1. Who We Are

Fixglory ("we", "our", "us") operates the website fixglory.com and sells digital wellness guides. For any privacy-related questions, contact us at support@fixglory.com.

2. Information We Collect

Information you provide directly:

• Name and email address when making a purchase
• Billing information (processed securely through Shopify — we never store card details)
• Email address if you subscribe to our newsletter
• Any messages you send us via email

Information collected automatically:

• IP address and browser type
• Pages visited and time spent on site
• Referring website or source
• Device type (mobile, tablet, desktop)

3. How We Use Your Information

• To process and fulfil your digital product orders
• To send your purchased guide via email or download link
• To send order confirmations and receipts
• To respond to customer support enquiries
• To send newsletters (only if you opted in — unsubscribe anytime)
• To improve our website and products
• To comply with legal obligations

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We only share data with trusted third parties who help us operate our business:

• Shopify — payment processing and order management
• Email service providers — for sending order confirmations and newsletters
• Analytics providers — to understand how our site is used (data is anonymised)

We may disclose information if required by law or to protect our rights.

5. Cookies

We use cookies to improve your browsing experience. Cookies help us remember your preferences and understand how visitors use our site. You can disable cookies in your browser settings, though some site features may not work properly.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Purchase records are kept for a minimum of 7 years for accounting purposes.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Opt out of marketing communications at any time
• Lodge a complaint with your local data protection authority

To exercise any of these rights, email us at support@fixglory.com.

8. Security

We take reasonable measures to protect your personal information. All payment processing is handled by Shopify using industry-standard SSL encryption. We never store credit card details on our servers.

9. Children's Privacy

Our website and products are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "last updated" date. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

For any privacy-related questions or requests:
📧 support@fixglory.com