1. Our 7-Day Money-Back Guarantee

All Fixglory digital guides come with a 7-day money-back guarantee. If for any reason you are not completely satisfied with your purchase, simply contact us within 7 days of your purchase date and we will process a full refund.

2. How to Request a Refund

To request a refund, email us at support@fixglory.com with:

• Your full name
• The email address used to purchase
• Your order number (found in your purchase confirmation email)
• The name of the guide you purchased

We will process your refund within 24–48 hours of receiving your request. Refunds are returned to the original payment method.

3. Refund Timeframe

• Request window: Within 7 days of purchase date
• Processing time: 24–48 hours after we receive your request
• Bank processing: 3–10 business days depending on your bank or card issuer

4. Digital Product Nature

Our products are digital downloads (PDF files). Because digital products are delivered instantly and cannot be "returned" in the traditional sense, our refund policy is based on your satisfaction — not on whether the file has been downloaded or accessed.

We trust our customers. If you are genuinely unsatisfied, we will refund you.

5. Eligibility

Refund requests are eligible when:

• The request is made within 7 days of the original purchase date
• The purchase was made directly through fixglory.com

We reserve the right to decline refund requests that appear to be fraudulent or abusive (e.g. repeated purchases and refunds of the same product).

6. Purchases Through Third Parties

If you purchased a Fixglory guide through a third-party platform (e.g. Amazon, Etsy), please refer to that platform's refund policy, as we are unable to process refunds for purchases made outside of fixglory.com.

7. Contact

For any refund requests or questions:
📧 support@fixglory.com
We aim to respond within 24 hours.